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As a business, it is hard for us to selflessly think about others. Over the past ten years I have watched in fascination what to me looks like the slowest train wreck in history; at times i have watched from a safe distance, other times I have been a passenger, and sometimes the conductor. WhatRead more

I have been thinking for a long time that we have missed something. I feel like we are looking at the tail end of the horse as its walking into the distance. Heres what is bothering me. As human beings our strongest motivator in life is to build relationships that help us achieve our goalsRead more

I have just started reading a book that has me tremendously excited. The book is Connected and is a visionary achievement in explaining how we are all connected emotionally to each other and the complex cause-affect relationships between people in social networks. In essence the book explains how emotions are contagious and that emotions ofRead more

I figured I would start out looking into the basics of human behavior online as it forms the basis of understanding for all of the other areas (social experience, customer experience, and demand gen). The big question is: Do people act differently online than they do in real life? The answer is yes. Sometimes dramaticallyRead more