Blog

Take a look at any conversation between marketers online, and you’ll probably see the topic of owned social media communities at the forefront. The reason for this is simple – as social media enters its teenage years, it’s becoming a bit of a handful, just like its human counterparts. From the Facebook/Cambridge Analytica data scandalRead more

Today, pretty much every industry uses (or should be using!) video marketing. The healthcare industry is no exception. According to a report from HubSpot Research, 2019 is the year for video as a “holistic business approach”, meaning video content will be produced by all industries in a conversational, actionable, and measurable way. Video on landingRead more

As a sector of the economy that produces finished goods, the manufacturing industry needs to be a money-maker. From cars, food and beverage, industrial/engineering equipment, to fashion and beauty – if it’s manufactured, then it needs to be marketed. Technology hasn’t just changed the way of thinking and doing things – it’s also changed theRead more

There’s no disputing the fact that customer testimonials are critical to a business. They build trust in the brand and product, they establish credibility, and they provide the social proof that buyers seek when making purchase decisions. In fact, compared to other forms of content, customer testimonials are reported to have an 89% effectiveness rateRead more

If you’re a small business and you’ve been around for 30 years, you must be doing something right. Great Lakes Brewery, located in Etobicoke (just west of Toronto, Canada), pride themselves on the quality of their craft beer, and rightly so. But it’s their marketing, and how they create advocates at employee and customer level, thatRead more

A popular marketing saying goes like this… A person visits a hardware store to buy a quarter-inch drill-bit not because they need a quarter-inch drill-bit, but because they need a quarter-inch hole. To me, this anecdote is the essence of marketing: people aren’t necessarily searching for your product or service, but are looking for aRead more

The Friday Trifecta is an occasional series that highlights marketing or advertising campaigns that capture our attention. Adidas Tells Us What Stardom Isn’t. Do You Care? Adidas’s new Originals Superstar campaign follows four celebrities (Pharrell Williams, Rita Ora, David Beckham, and Damian Lillard) as they redefine what superstardom truly means by telling you everything it’s not.Read more

You think your business has customer acquisition issues? Consider the plight of ice cream manufacturers and retailers during the winter months!  Eating ice cream – let alone buying it – during the cold winter months is about as counterintuitive as buying sunglasses in London, England, where clouds and rain are permanent symbols on the weatherRead more

Sensei introduced a brand and logo refresh this week to usher in a new era of service based on its new Customer Insight Analysis (CIA) platform.  The goal in redesigning our logo was to provide a visual aid that better represented the business’s unique differentiator in a crowded marketplace. The response has been overwhelmingly positiveRead more

At this time of year, there’s no shortage of bold marketing predictions. So I’ll cut to the chase and tell you what I think is going to affect every single business and every single consumer in the very near future: referral marketing. I’ve always believed that referrals or Word of Mouth (WOM) marketing is probablyRead more