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b2b mobile experience examples

5 Examples of B2B Brands Using Mobile to Enhance CX

By Charmaine Deogracias | B2B, Customer Experience, Digital Marketing, Uncategorized | Comments are Closed | 27 August, 2019 | 1

In an era of mobile technology, the choice to do and make business is no longer tethered to a desk. Customers now judge a brand by its digital experience.  Mobile solution delivers more than just the convenience of connectivity and productivity to do business wherever and whenever.  The business case is clear and real asRead more

The Shifts in Social Media That Will Advance Customer Experience

By Charmaine Deogracias | Content Marketing, Customer Experience, CX Strategy, Social Experience, Social Media, Uncategorized | 2 comments | 20 February, 2019 | 0

Hootsuite, the most widely used social media management platform, has declared that the “age of experience” is over, and we’re now entering the “age of the individual.” As a result, there will be multiple shifts in social that will redefine customer experience. But what does this mean for the business, or the customer?  For starters,Read more

marketing on tap podcast

MOT Episode #1: Bloggergate and How to Kill Your Credibility as an Influencer

By Sam Fiorella | Uncategorized | Comments are Closed | 31 January, 2018 | 0

Episode or Podcast #1 of Marketing on Tap where Sensei Marketing Co-hosts Sam Fiorella and Danny Brown talk beer and marketing. In this episode they talk about the controversy surrounding Instagram Influencer Elle Darby and her ask for free accommodation at the White Moose Cafe in exchange for positive reviews. Fair or foul? Watch asRead more

influence marketing auto industry case study

How to Do Influence Marketing Right in the Auto Industry – A Case Study

By Sam Fiorella | Customer Experience, influence marketing, Uncategorized | Comments are Closed | 22 August, 2017 | 2

There are many definitions and ways of practicing “influence marketing” and I’ve tried most of them. In fact, my failure with early forms of influence marketing schemes and tools is what drove me to co-author: Influence Marketing: How To Create, Manage, and Measure Brand Advocates in Social Media Marketing. In general, we’ve distilled the practiceRead more

google adwords examples

Examples of Google AdWords Done Right (and Wrong) for Keyword “Email Encryption Software”

By Robert Clarke | B2B, Conversion Optimisation, Conversion Rate Optimization, GOOGLE ADWORDS, Pay Per Click, Uncategorized | Comments are Closed | 20 September, 2016 | 0

We are a Certified Google Partner, and love seeing what brands are up to with their Google AdWords budget. This is the 13th instalment of a series we call “Critiquing Your Google AdWords Campaigns”. We Google a search term and evaluate the top 3 Google Ads as well as their landing pages for their ability to “Attract” and “Convert” visitorsRead more

What the Heck is a Google Partner & How Can They Help My Biz?

By Robert Clarke | Uncategorized | Comments are Closed | 20 October, 2015 | 0

In short, Google Partners are online marketing companies trusted by Google. Before we get into what a Google Partner can do, let’s start with what they can’t do… Google Partners CAN’T manipulate your keyword rankings with Google (yes, some people believe they can). Google Partners CAN’T be your “in” at Google for random questions, queriesRead more

Low Digital Marketing Acumen Is Hurting Brands

By Sam Fiorella | Customer Acquisition, Uncategorized | Comments are Closed | 26 August, 2015 | 0

There’s a discrepancy, it seems, between the amount of time marketers spend talking and blogging about digital marketing and their likelihood to actually execute digital marketing efforts. From the volume of articles written, conferences attended, and twitter chats participated in, one would assume that all marketers and the brands they represent are completely digitally savvyRead more

“The Fat Jew” and Instagram – All That’s Wrong with Influence Marketing

By Sam Fiorella | influence marketing, Uncategorized | 1 comment | 8 August, 2015 | 2

Josh Ostrovsky, otherwise known as “The Fat Jew” is quite a big deal these days (pun intended). Ostrovsky has amassed a large social media audience, predominately on Instagram (5.5 million followers) and Twitter (251,000 followers), through which he shares his humorous take on life. Often, these viewpoints are profanity-laced, lewd, and/or off-color comments and images,Read more

Will Instagram’s Advertising Platform Hurt Its Popularity?

By Sam Fiorella | Sensei Perspective, Uncategorized | Comments are Closed | 4 August, 2015 | 0

Instagram announced this week that it will open up the advertising flood gates to businesses seeking access to its 300 million monthly users. The illusive Instagram ad, which previously required personal contact with an Instagram sales person, lots of advance planning, and large budgets will soon be less, well, illusive. Using 3rd party advertising apps,Read more

Time To Convert Your Social Engagement Into a Sales Funnel?

By Sam Fiorella | Sensei Perspective, Uncategorized | Comments are Closed | 7 July, 2015 | 1

We’ve all heard the analogy of social media acting like a megaphone, digitally amplifying your voice to a large crowd. While this is technically correct, amplification  no longer the end-goal of social media marketing.  Well, at least it shouldn’t be. When we were first introduced to “Web 2.0,” marketers were excited about the fact thatRead more

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