Social Media
0
number of active social media users worldwide (billions)0
Number of messages per day (billions) on Facebook & Whatsapp0
% of Americans that have interacted with companies on social media0
Average number of friends of a Facebook userDid You Know?
78% of people who complain to a brand via Twitter expect a response within an hour. (Lithium)
75% of customers say they use social media as part of the buying process. (Biznology)
91% of retail brands use 2 or more social media channels. (AdWeek)
Social Media Services Overview
“Social Media” has been touted as the “evolution of marketing;” however, social media is only effective when a business successfully integrates the medium with the business’s overall sales and marketing strategy.
Our strategists, community managers, copy writers, and development staff create online personas, produce effective social content and campaigns, and manage online communities with your internal teams or we can become your outsourced social media team.
Social Media Audit
25-point social inspection tests your brand’s online effectiveness, complete with competitive analysis, to deliver a 6-, 12- or 24-month strategy that achieves your business’s goals
Social Media Campaigns
Creative, strategic, and promotional campaigns are developed to leverage social platforms, online communities, and mobile technologies that drive traffic, awareness or prospects
Blogging Strategy
We’ll develop a blogging strategy that aligns with your SEO, showcases your brand’s personality, and helps drive traffic and leads to your business
Content Marketing
We’ll work you to develop videos, podcasts, blogs, and infographics that target prospects in all stages of the buying cycle, increasing both brand awareness and lead generation
Community Development
We’ll guide your internal resources or become your in-house social media engagement team. Our team is adept at community engagement across Facebook, Instagram, Blogs, YouTube, and Twitter – to name a few
B2B Communities
Online communities are often more effective at driving business results for B2B businesses that B2C businesses – we have the experience building B2B social communities to grow your brand
Corporate Training
We’ll provide corporate training, strategy, and monitoring services to help achieve the business’s goals through employee social engagement, including social media policy development
Reporting & ROI
Our advanced reporting software measure baseline internal and competitor metrics, and allow our customers custom reporting that tracks the performance of social and influence marketing campaigns
Social Media Case Studies
Case Study: ECHO
2017-04-04
Case Study: Acura
2017-03-31
Case Study: Yellow Is For Hello
2017-03-28
What Our Clients Say
Sensei’s expert understanding of customer experience design is evident based on the strategy developed for the Capital One 360 effort.
VP, Head of Digital – Consumer Bank Capital One
The online customer affinity program developed for us by Sam Fiorella and his team has been a tremendous success in engaging more loyal customers and building stronger brand affinity. The Sensei CXM Platform, which has been supporting this program for over five years, has proven to be flexible enough to manage our unique needs and stood up to all the security rigors a financial institution puts such applications through.
Marketing Manager, Morgan Stanley
[The Sensei] team has provided invaluable strategic insight to our agency and, more importantly, to our clients. Their customer experience strategy and corresponding software development have been instrumental in driving agency revenue and client value
Principal/COO, The Cooper Group NYC
Contact Us About Social Media Services
Looking for a social media strategy, help building social communities or with influence marketing? Call 1.416.484.1400 or complete form below.
PARTNERSHIPS & ACCREDITATIONS
