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Your SEO Company Let You Down (On Purpose)? Sue Them

By Robert Clarke | Search Engine Optimization | 6 comments | 22 June, 2014 | 0

A law firm in Michigan is suing its former SEO provider.

And if what the law firm has accused them of doing is true, so they should.

Not because they didn’t get the results they wanted, but because the SEO provider willfully employed Blackhat SEO tactics.

The defendant, Rainmaker Institute, is accused of knowingly violating Google SEO guidelines by building “link farms” on behalf of the plaintiff’s several legal domains.

In other words, they used Blackhat techniques to build useless, spammy links to a website that may have given the site a temporary boost in search engine rankings.  But this type of link-building practice is always and inevitably caught by Google.   And when that happens, your website and rankings can be severely penalized.

This type SEO practice is the equivalent of selling someone a brand new car, but hiding the fact that it’s using a 20 year old engine, brakes, and a faulty battery.

There’s a good argument that spammy link-building is basically fraud, as there is a specific intent to deceive people.

Sadly, we’ve seen a lot of cases of this where clients come to us after having very poor experiences with previous SEO companies.

Here’s five tips for businesses looking to hire an SEO company:

  • Avoid companies that “guarantee” #1 rankings on Google, as that’s not possible (at least not likely for keywords that would drive enough quality traffic to your website).
  • Tweet or post on a LinkedIn discussion board asking business owners to refer an SEO provider they’ve had long-term success from.
  • Ask the SEO provider for a reference, including the web property and targeted keyword terms.  As well, use an inbound link tool such as Open Site Explorer to verify the quality of the links to that site.
  • SEO companies are no longer just about linkbuilding, as I’ve blogged about previously ask them how they help with content, social media, PR, UX, and other tactics that can positively impact SEO results.
  • Get it in writing.  In the contract fine details, ensure that the SEO provider stipulates that they will follow Google SEO guidelines and that failure to do so could result in litigation and/or compensation for damages caused.

And if you have any SEO questions, feel free to contact us or drop me a line on Twitter.

seo

Robert Clarke

Robert is Chief Marketing Officer at Sensei Marketing, a Full-Service Digital Marketing Agency located in Toronto, Ontario.

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6 comments

  • GettingFront PageCom Reply July 17, 2014 at 7:10 am

    Any false guarantee will be penalized in some way or the other. But that does not mean SEO providers will stop marketing. They will do but spam works should be avoided. After all, clients not only need good search engine ranking but also business leads.

  • Mike Reply September 9, 2018 at 6:18 pm

    >Not because they didn’t get the results they wanted, but because the SEO provider willfully employed Blackhat SEO tactics.

    Damn, your title tricked me, lol. I was thinking, geez, are they really going to sue because they couldn’t get results? Because you can never really guarantee that you’re going to be able to rank someone’s site… but hell yeah I’d want to sue someone if they were spamming my site with crappy links and ruining it in the process.

  • webocity Reply January 4, 2019 at 7:18 am

    Thanks for sharing relevant information about seo services

  • Gary at Ni SEO Reply January 29, 2019 at 1:35 pm

    “caveat emptor” in lawyer-speak 😉

    Gary

  • James Jones Reply March 13, 2019 at 7:00 am

    I was waiting to for such an article Robert. Not all the SEO companies will provide the services that you look for. The search engine companies who follow the black hat strategies should be avoided. The reliable SEO companies always keep on updating the clients about the progress of their work and the process they implement. But, they should avoid anything spam. Thanks for sharing this post.

  • christy jolie Reply August 13, 2019 at 8:12 am

    really great post on SEO.Thanks for sharing with us…!

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